Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Instructing
Teaching people how to do something.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Persuasion
Talking people into changing their minds or their behavior.
Reading Comprehension
Reading work-related information.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Active Listening
Listening to others, not interrupting, and asking good questions.
Active Learning
Figuring out how to use new ideas or things.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Coordination
Changing what is done based on other people's actions.